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Policies

Terms of Service

Effective 30 May 2026

Welcome to Sable Monarch. These Terms of Service (“Terms”) govern your access to and use of the Sable Monarch website, mobile experience, AI design tools, and made-to-order garment service (collectively, the “Service”). By placing an order, creating an account, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

01

Eligibility

You must be at least 18 years of age, or the age of majority in your jurisdiction, to enter into a purchase contract. By using the Service you represent that you meet this requirement and that the billing and shipping information you provide is accurate and belongs to you.

02

Your Account

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at the contact address below if you suspect unauthorised access. We may suspend or terminate accounts that violate these Terms or that we reasonably believe are being used for fraud or abuse.

03

Designs, Intellectual Property, and Likeness Rights

  • Your designs. You retain ownership of original artwork you upload and of the prompts you write. You grant Sable Monarch a non-exclusive, worldwide, royalty-free licence to reproduce, modify, print, ship, and display those designs solely for the purpose of fulfilling your order and operating the Service.
  • AI-generated content. Designs produced by our AI tools are the result of probabilistic models. We do not guarantee they will be unique, copyright-clear, or free of resemblance to existing works.
  • Your responsibility — assented at checkout. Before any order is placed, you must affirm that you have all necessary rights to the design and any image or content within it, that it does not infringe any copyright, trademark, or other intellectual property, and that you have permission to use the likeness of any identifiable person depicted. You take responsibility for any claims arising from the design and agree to indemnify Sable Monarch against any costs, losses, or liabilities resulting from a breach of this affirmation.
  • Our platform. The Sable Monarch name, logo, garment templates, code, copy, photography, and overall visual identity are the property of Sable Monarch and are protected by Indian and international intellectual-property law. You may not copy, scrape, or republish them without written permission.
04

Prohibited Content

You may not use the Service to generate, upload, or order designs that:

  • infringe a third party's copyright, trademark, trade dress, or likeness / right-of-publicity, including but not limited to characters, logos, or other distinctive marks of films, TV shows, anime, manga, comics, games, books, music, sports teams, brands, or organisations;
  • depict a real, identifiable person (including celebrities, athletes, politicians, and creators) without their explicit written consent;
  • are sexually explicit, hateful, harassing, defamatory, or threatening;
  • promote violence, terrorism, illegal substances, or self-harm;
  • contain personal data of another individual without consent;
  • are unlawful in India or in your delivery jurisdiction.

To protect the platform and our customers, every design is reviewed by an automated IP / likeness classifier before generation, before any reference image is accepted, and again before any order is sent to print. Designs identified as referencing copyrighted characters, trademarked marks, or recognisable real people may be refused; borderline cases are routed to human review before manufacturing begins. Sable Monarch may refuse, cancel, or refund any order that does not meet this section, and may permanently suspend accounts that repeatedly attempt to circumvent these rules.

04b

Notice and Takedown

If you believe a design generated, listed, or printed by Sable Monarch infringes a copyright, trademark, trade dress, or likeness right that you control, please file a notice using the form at sablemonarch.com/ip-complaint or by emailing ip@sablemonarch.com. A complete notice should identify the work you control, the material you allege is infringing, a good-faith statement that the use is not authorised, and a statement (under penalty of perjury, where applicable) that you are the rights-holder or are authorised to act on their behalf.

On receipt of a valid notice, we will acknowledge within 72 hours, halt the production of any pending orders containing the disputed material, remove the material from public-facing surfaces while we investigate, and keep a record of the notice and our response for our internal IP register. We reserve the right to forward the notice to the customer who submitted the design and to require independent verification of rights before reinstating any disputed material. Knowingly false claims may expose the complainant to liability for damages.

05

Orders, Pricing, and Payment

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Shipping within India is provided at no additional charge to you. The price displayed at the checkout step is the price you pay; we do not add hidden fees.

Payments are processed by our payment partner (Razorpay). By submitting payment information you authorise us, through Razorpay, to charge the displayed amount. We do not store full card details on our servers.

Order confirmation does not constitute acceptance. We may refuse or cancel an order in cases of suspected fraud, content-policy violation, pricing error, or stockouts of materials, and will refund any amount already collected.

06

Production and Shipping

Each garment is made to order. Production begins shortly after payment is confirmed and typically takes 5–7 business days, followed by 3–5 business days for delivery within India. See our Shipping Policy for full details.

07

Returns, Refunds, and Cancellations

Because every garment is custom-printed for you, we do not accept returns for change of mind, sizing (when within the size chart), or design preference. We do replace or refund defective and incorrect products. The full policy lives at Refund Policy.

08

Affiliate Program

Affiliate earnings are credited only after an order using your code is marked as delivered. The rate is a flat 5% of the order's profit margin on every qualifying delivered order. Earnings are paid to the UPI or bank account you register and may be subject to applicable Indian tax-deducted-at-source rules.

09

Wallet and AI Generations

Each account receives a small number of complimentary AI generations. Beyond that, generations are billed against your Sable Monarch wallet at the per-generation price displayed at the time of use. Wallet balances are non-refundable except where required by law and have no cash value outside the Service.

10

Disclaimers

The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Sable Monarch disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the AI tools will produce any specific result or that the Service will be uninterrupted or error-free.

11

Limitation of Liability

To the maximum extent permitted by law, Sable Monarch's aggregate liability arising out of or in connection with these Terms or the Service shall not exceed the amount you paid for the order giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages.

12

Governing Law and Disputes

These Terms are governed by the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at New Delhi, India, without prejudice to your rights under the Consumer Protection Act, 2019.

13

Changes to These Terms

We may revise these Terms from time to time. The “Effective” date at the top reflects the most recent change. Material changes will be highlighted on the website or notified to you by email. Your continued use of the Service after a change constitutes acceptance of the revised Terms.

14

Contact

Questions, complaints, or notices under these Terms can be addressed to info@sablemonarch.com.

Sable Monarch · India